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Privacy Policy

At OTS Solicitors ("We") are committed to ensuring that your privacy is protected. This policy (together with the terms contained in our Legal Notice and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us.

This policy also provides information on how you can instruct us if you prefer to limit the use of your personal information as well as the procedures that we have in place to safeguard your privacy. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998, the data controller is OTS Solicitors. In relation to all your personal data that we hold, we will observe our obligations under the Data Protection Act 1998 and the General Data Protection Regulation 2018.

Information We May Collect From You

When you contact us through the Contact page on our website www.otssolicitors.co.uk ("the website/site"), the personal data we collect will be the information that you provide and will include your name, address, phone numbers and email address and may also include information about you from the e-mails, letters and other communications you send and documents you provide to us. We may also collect information about your usage of our website. We may also obtain personal data from publicly available services such as Companies House, other regulatory bodies and from other persons.

Basis For Processing and Use Of Your Data

Where you enquire about becoming or where you become a client of OTS Solicitors, the basis for our processing of your personal data will be to enter into and perform the contract between you and us. In respect of persons connected with you, such as your officers and employees where our client is an organisation, to the extent that the basis for processing their personal data is not covered by the performance of the contract, the basis for our processing will be legitimate interest.

Where you sign up for one or more of our newsletters, the basis for our processing of your personal data will be your consent which you will have given at that time and but will be free to withdraw at any time.

We may from time to time send you information about events we are holding or other matters that we believe will be of interest to you. The basis for our processing of your personal data there will be legitimate interest and/or your consent.

Questions and Answers Service

When you contact us through the Question & Answers (“Q&A”) page of our website, or the Q&A section of one of our expertise pages, we only collect your Question and e-mail address and any other information which you voluntarily provide to us. The information which you submit through the Question & Answers (“Q&A”) page of our website, or the Q&A section of one of our expertise pages will be displayed on our website. If you notify us by e-mail or other written communication that any of the information which you have submitted is incorrect, misleading, or you would like to be taken off the website, we will take prompt action to correct, amend or delete the information. You may do this by contacting us at info@otssolicitors.co.uk

We will only display your Question in relation to your legal matter on our website and keep other information about you confidential and in a way which does not enable you to be identified from the information displayed on our site.

We occasionally run events and promotional activities jointly with other trusted professional parties. While we do not share our contact database with them, nor with other guests to our events, if you accept an invitation, your name may be included in an attendee list which is shared with our co-hosts and with other guests.

We may from time to time appoint service providers, such as IT, advertising and marketing professionals, printers and other such parties, to provide services to us ("data processors"). This may involve disclosing your personal data to them to enable it to be processed for a purpose which is consistent with this privacy policy.

We may be forced to disclose information by the government or other law enforcement agencies or in connection with the investigation of unlawful activities. Third parties may also unlawfully intercept or access transmission or private communications. These therefore are exceptions to our policy of maintaining the privacy and confidentiality of your personal information.

If our business is sold, transferred or merged with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Except as explained above, we will not disclose your personal data to any third parties for any other purpose.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and internal analysis. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Storing Your Personal Information

We store all information you provide to us on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Consent

By submitting your personal information, you consent to the use of that information as set out in this policy. If you provide us with sensitive information (such as your racial background or state of health), whether for recruitment purposes, in responding to travel enquiries or for any other purpose, you expressly consent to our using that information for the purpose given as well as for equal opportunities monitoring.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred to countries outside the European Economic Area that do not have similar protection in place regarding your personal data and its use as set out in this policy. By submitting your information you consent to these transfers.

By registering with us to receive one of our newsletters or email update services or instructing us in connection with any matter or using any service on our website, you consent to the collection, use and processing of your information under the terms of this policy.

We will record when and how your consent was provided. You may withdraw your consent at any time by email info@otssolicitors.co.uk

Access to Information

You have the right to access information held about you and the right to request that information be deleted or corrected (as appropriate). You also have the right to request that your information be transferred to another organisation. You can exercise these rights at any time using the contact details in this Statement.

Questions, comments, concerns and requests regarding this privacy statement or our collection or use of your information are welcomed and should be addressed to info@otssolicitors.co.uk

The Information Commissioner’s Office is the UK’s supervisory authority for privacy and data protection matters – for more information visit www.ico.org.uk/concerns

Changes To Our Privacy Policy

Any changes to our privacy statement in the future will be posted to our website and, where appropriate, provided through e-mail notification.

Security And Data Retention

We employ appropriate security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.

We will retain your information for a reasonable period or as long as the law requires, taking into account the nature of the information and purpose for which it has been obtained and is used or held.

Contact

Questions, comments and requests regarding this privacy policy are welcomed

We may employ other companies to provide services for us. These companies will have access to the personal information needed to perform their functions and not for any other purpose.

We may participate in joint marketing activities and events with third party service providers and your information may be disclosed to such third party service providers and to other delegates attending the event /activity attended by you.

We may disclose your details to credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

    Your question will be processed by us in accordance with our Legal Notice and Privacy and Cookies policy. By submitting a question, you consent to such processing and you warrant that all data provided by you is accurate. We reserve the right to display your question.

    The answer will be emailed to you.

    If you would like us to call you back with a more detailed answer.